Terms & Conditions

Effective date: 21 September 2026

These Terms & Conditions govern your use of the EvolveSkill website and your purchase of the products we sell. In short: we sell single-use certification exam vouchers, we are an independent reseller and not an agent of any certification provider, prices depend on the country you select, orders are accepted only from countries and territories currently enabled for purchase, and your voucher code is sent to you by email within 24–48 calendar hours after your order has been processed. Please read the full terms below before buying.

About EvolveSkill and these terms

This website is operated by EvolveSkill (“EvolveSkill”, “we”, “our” or “us”). By using the website or placing an order you agree to these Terms & Conditions. If you do not agree with them, please do not use the website or buy from us.

These terms should be read together with our Privacy Policy, Refund & Cancellation Policy and Disclaimer.

Definitions

  • Voucher — a prepaid code that covers the examination fee for one specific certification exam, for one attempt.
  • Certification provider — the organisation that owns and delivers the exam, such as Amazon Web Services (AWS), CompTIA, Fortinet, Google Cloud and Microsoft.
  • Order — a purchase you place through our checkout.
  • Batch — a set of vouchers we hold with a common expiry date.

What we sell

EvolveSkill currently sells certification exam vouchers. Each voucher covers the examination fee for one named exam and one attempt.

We also publish free educational articles and certification guides on this website.

EvolveSkill may introduce additional learning products, educational resources, subscriptions, practice tools, labs, or other digital services in the future. Product-specific terms, pricing, access, cancellation and refund conditions may apply and will be presented before purchase.

A voucher is not an exam booking, not a training course, not a practice test or question bank, and not a set of exam objectives. You book your own exam date, time and delivery method when you redeem the code.

Countries and territories we sell to

EvolveSkill accepts orders only from countries and territories that are currently enabled for purchase. India and other unsupported territories are unavailable.

Whether a particular exam can be sat in a particular country is also decided by the certification provider. If an order comes from, or is clearly intended for use in, a country or territory that is not enabled for purchase, we may decline or cancel it and refund any payment taken.

Our relationship with certification providers

EvolveSkill is an independent reseller. Unless we state otherwise in writing, we are not affiliated with, endorsed by, sponsored by, or an authorised partner, reseller, distributor or training provider of any certification provider, including Amazon Web Services (AWS), CompTIA, Fortinet, Google Cloud and Microsoft.

All certification names, exam codes, trademarks and logos are the property of their respective owners and are used on this website only to identify the exam a voucher applies to.

The exam itself, its content, its rules, its scheduling system and its results are controlled entirely by the relevant certification provider, not by us.

Eligibility and your account

  • You must be at least 18 years old, and legally able to enter into a contract where you live, to place an order or create an account.
  • You must give accurate contact and billing information. Your voucher is sent to the email address on the order, so an incorrect address will delay or prevent delivery.
  • You are responsible for keeping your account credentials confidential and for activity carried out through your account.
  • You may use the website only for lawful purposes.

Where an account is created, it lets you review your orders and update your details. A voucher may be bought by an adult for another person to use, but the person who places the order is the customer and is responsible for it.

Choosing the right exam is your responsibility

Certification exams change. Providers release new versions, retire old ones, change exam codes and change the rules about which exams can be combined. Before you buy, please check on the product page and with the certification provider that:

  • the exam code is the one you intend to sit;
  • the exam version is the one your study materials and any previously passed exam relate to;
  • the exam is available in your country and in the delivery format you expect;
  • you can sit the exam before the voucher batch expiry shown on the product page.

Each product page sets out the exam code, version and current batch expiry. Because buying the wrong exam or the wrong version is avoidable, refunds for that reason are limited — see our Refund & Cancellation Policy.

Prices, currency and payment

Pricing is country-based. Choose your country on the product page and the price that applies to you is shown before you add anything to the cart, together with the comparison price for that country.

  • For countries priced in US dollars you see a single US dollar price.
  • For countries priced in another currency you see the local price with the equivalent US dollar amount in brackets. The local price is the commercial price; the US dollar figure is the amount actually charged, because checkout settles in US dollars.

Your bank or payment provider may apply its own currency conversion or cross-border fees. Those are set by them, not by us, and we do not receive them.

Prices may change at any time before you place an order. The price shown at checkout is the price you pay; nothing is added afterwards. Orders are processed only after payment has been authorised. We may refuse or cancel an order where we reasonably suspect fraud, unauthorised payment, a pricing error, or a breach of these terms.

Delivery of your voucher

Voucher orders are fulfilled manually by EvolveSkill. Your voucher code is sent by email within 24–48 calendar hours after your order has been processed, together with redemption instructions.

The 24–48 hour window is measured in calendar hours, not business hours. It is an EvolveSkill service commitment — it is not a guarantee given by any certification provider.

If more time than that passes and nothing has arrived, please check your spam or junk folder first and then contact us at support@evolveskill4.com so we can trace the order.

Voucher validity and expiry

Vouchers are supplied in batches, and each batch has its own expiry date. The expiry date for the batch currently on sale is shown on every product page and is kept up to date as batches change.

The validity you receive depends on the batch available when you buy. Once a voucher has expired it cannot be extended, reinstated or exchanged. Some exams are also retired by the certification provider on a published date; where that date falls before the voucher expiry, the earlier of the two is your real deadline.

Please satisfy yourself that you can sit the exam within the time available before you buy.

One attempt per voucher

Each voucher covers a single exam attempt. It is not a retake package. If you do not pass, or if you do not attend a booked exam and the provider treats the attempt as used, a further attempt requires a new voucher.

Acceptable use, resale and intellectual property

Vouchers are sold for use by the purchaser or the named candidate. You may not resell, auction, publish or commercially redistribute voucher codes.

The content of this website — text, article content, product descriptions, design, graphics and images — belongs to EvolveSkill or its licensors and is protected by intellectual property law. You may read and share our public articles normally, but you may not copy, republish or sell our content as your own.

  • Do not attempt to gain unauthorised access to the website or to other customers’ accounts or orders.
  • Do not interfere with the security, availability or integrity of the website.
  • Do not use the website for unlawful purposes or to facilitate exam misconduct.

We may suspend or close an account, and refuse future orders, where these rules are broken.

Cancellations and refunds

Cancellation and refund rules depend on whether your voucher has already been issued. They are set out in full in our Refund & Cancellation Policy, which forms part of these terms.

Website availability and accuracy

We aim to keep the website available and its information accurate, but we do not guarantee uninterrupted availability. Exam details published here are taken from the certification providers and can change without notice; always confirm current exam information with the provider before booking.

No guarantee of exam or career outcomes

We sell access to sit an exam. We do not guarantee that you will pass it, achieve any particular score, gain a certification, obtain employment, or receive any career or salary outcome. See our Disclaimer.

Limitation of liability

Nothing in these terms limits or excludes liability where it would be unlawful to do so — including liability for fraud, or any liability that cannot be excluded under the consumer law that applies to you.

Subject to that, and to the fullest extent permitted by applicable law, EvolveSkill is not liable for indirect or consequential loss, and our total liability in connection with an order will not exceed the amount you paid for that order.

We are not responsible for matters outside our reasonable control, including acts of the certification providers, exam scheduling systems, payment providers, or network and hosting failures.

Suspension and termination

We may suspend or end your access to the website, or decline to accept orders, if these terms are breached or where we reasonably suspect fraudulent or unlawful use. Where we do so, it does not affect refund rights you have already accrued.

Changes to these terms

We may update these Terms & Conditions to reflect changes to our products, operations or legal obligations. The version published on this page at the time you place an order is the version that applies to that order. The effective date at the top of this page shows when it was last revised.

Your local rights and resolving problems

These terms do not take away any mandatory rights you have under the consumer protection law of the country in which you live. Where such rights apply, they apply in addition to these terms.

These terms do not name a particular governing law or court. Any dispute is decided under the law and by the courts that apply to it as a matter of the law of your country and of the transaction. If you have a problem with an order, please contact us first at support@evolveskill4.com — most issues are resolved quickly and directly.

Contact us

If you have any questions about these Terms & Conditions, please contact us:

We aim to acknowledge customer enquiries promptly and to resolve them as quickly as we reasonably can.

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